Equipment Sales & Support
MC Systems experience in the area of technical services (break/fix) spans in excess of a combined 70 years. Our Technicians are of the highest caliber and our commitment to continuous learning has resulted in gaining and retaining business as a Service Center for Hewlett Packard. The technical Service area covers on-site and off-site installation, maintenance and repairs of IP Communication systems (IP PBX), computer hardware, Automated Teller Machines, VeriFone terminals, Fuel Management Systems and network appliances.
State-of-art diagnostic tools and in most cases MCS has direct access to technical support personnel form manufacturer across multiple continents. The highly certified engineers and technicians allow us to maintain and repair equipment from varied Manufacturer’s and platforms. The In addition to our requirement to service and maintain equipment under warranty MC Systems provides outsourced agreements and service level contracts with a number of our clients. These agreements cover both the repair and preventative maintenance of equipment.
Technical Services includes:
- Customized Service Level Agreements
- Installation and support of IP Communication Systems
- Computer Hardware repairs and maintenance
- 24/7 Service Center & Help Desk Support