Case Study
Taking payroll back in-house for greater control
How a growing logistics company used BizPay Central to bring payroll in-house, improve visibility, enhance data security and create a stronger connection between payroll, HR and Finance.
Customer Snapshot
- ~100 Employees
- Payroll Frequency: Monthly
- Location: Jamaica
- Industry: Supply Chain and Logistics
- Solution: BizPay Central Payroll
Client Overview
A Jamaican-based logistics company provides end-to-end third-party logistics services, including warehousing, procurement, reverse logistics, and distribution support. As operations expanded, the company required stronger alignment between its internal systems and a payroll system that could keep pace with the business.
The Situation
Outsourced payroll played an important role in supporting the company’s early operations. It provided a reliable, effective way to manage employee payroll without internal complications.
As the business grew, however, payroll became increasingly intertwined with daily operations, requiring greater visibility and faster payroll updates.
The Shift
To support its next stage of expansion, the company switched to a more internally managed payroll strategy. The goal was to create a payroll function that could respond quickly to business needs and that could work more closely with HR and Finance teams.
For many organisations, payroll outsourcing is still an effective option.
In this case, however, they needed a more integrated approach to meet operational demands.
The Solution
BizPay Central was implemented to centralise payroll operations within a single, secure platform.
Implementation included:
- 1 company setup
- Monthly payroll cycle
- 110 employees
- User onboarding and training
BizPay Central provided the foundation for managing payroll internally while supporting integration with existing HR and finance processes.
Before BizPay
- Payroll managed externally for efficiency and simplicity
- Standardised processes handled by a third party
- Limited internal ownership of payroll workflows
- Payroll operated as a separate function from HR and finance
With BizPay
- Payroll brought in-house as an internal function
- Real-time visibility into payroll operations
- Internal ownership of payroll processes and data
- Payroll positioned as part of core business operations
Results
Up to 40% faster payroll processing
Improved turnaround time for payroll updates
Greater visibility into payroll operations
Stronger data control and compliance oversight
Business impact
Payroll moved from being an outsourced function to becoming a more integrated part of the company’s daily operations.
With more control and better responsiveness, the organisation is better equipped to manage its growing workforce and support its next stage of growth.
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