A Reflection on 2025: MC Systems Year in Review

At MC Systems, we remain committed to “taking your business beyond,” and 2025 was a powerful testament to that promise. This year brought success, innovation, and new approaches to solving complex challenges, alongside significant disruptions, including Hurricane Melissa, which caused catastrophic damage across Jamaica’s south-western region.

Yet, in reflecting on the year, we also discovered renewed purpose, fresh insights, and a strengthened blueprint for the journey ahead. Thank you for being part of this mission. We look forward to welcoming new names, new partners, and new possibilities in the years to come.

Lending Our Voice to Global Conversations

Our solutions continue to empower businesses and their customers through transformative, modern technology. With this in mind, we expanded our presence at international conferences and industry events, improving our visibility and deepening conversations about the role of IT and digital innovation in national, regional, and emerging market development.

One of our most memorable moments this year was an engagement with British High Commissioner to Jamaica, Alicia Herbert, OBE, that provided an opportunity to discuss how technology, policy, and innovation can accelerate meaningful change.

Throughout the year, we shone a spotlight on key solutions that continue to move the needle for organisations of varying sizes.:

• BizPay Workforce Management
  Demonstrating how BizPay enhances payroll accuracy, staff loan management, and tax calculations, alongside smoother leave tracking and time attendance through OrangeHRM. Customers such as Knutsford Express have seen payroll processing times reduced from days to hours.
• Digital Payment Solutions
  Delivering multi-layered security and exceptional user experiences for financial institutions and the merchants they support.
• Phoenix Core Banking
  Advocating for a fully modernised core banking system that enables financial institutions to operate with greater speed, flexibility, and reliability.
• Managed Print Services
  Expanding our MPS offering to help organisations optimise high-volume printing while reducing overall print-related costs through a holistic, data-driven approach.

Strengthening Communication & Digital Experience

This year marked the successful relaunch of our corporate website, www.mcsystems.com, redesigned to offer a smoother, more intuitive, and more informative user experience.
We also strengthened our communication efforts through:

• Timely email updates on system enhancements, product upgrades, and essential customer notices
• Expanded content designed to keep our users informed, empowered, and prepared
• Increased social media presence, offering multiple touchpoints for prospective and existing customers to connect with us conveniently

These improvements reflect our ongoing commitment to transparency, accessibility, and customer experience.

Giving Back to Our Community

In recognition of National Environmental Awareness Week, we launched the Green Gifting Campaign, offering customers the opportunity to participate in reforestation efforts across the island. This initiative proved even more relevant after Hurricane Melissa, reinforcing the urgent need for environmental resilience.

We also began sourcing portable and solar-powered solutions from our international partners at EcoFlow, providing businesses with affordable options to restore power and maintain continuity in times of crisis.

Looking Ahead

2025 has been a year marked by change, growth, and meaningful impact. Through every challenge and every success, we remain grateful for your partnership and trust. After 52 years in business, our commitment is unwavering to deliver the elevated experiences you and your customers deserve.

There is much more ahead, and we look forward to continuing the journey with you.