Research shows that a business could lose millions of dollars for a single hour of Information Technology (IT) downtime, due to inadequate infrastructure. But, according to MC Systems, a member company of The Jamaica National Group, this loss can be mitigated, if companies correctly prioritized the importance of investing in appropriate infrastructure.
Downtime refers to a period, which a computer or system is not functional due to technical failure.
“As businesses and government entities embrace the reality that we all need to digitally transform our operations, the role of IT infrastructure services within our organisations come into sharper focus,” said Colin McGann, assistant general manager of innovation and research at MC Systems. He was referencing the consulting firm, Garner, which underscored the value of IT infrastructure to a business.
Mr McGann was addressing an Infrastructure Breakfast, recently at the Spanish Court Hotel in Kingston. The event was organised by MC Systems in partnership with HP Enterprise, under the theme, “Transformed IT: The New Era of Innovation.”
The MC Systems, assistant general manager highlighted that customer expectations have also changed, and as such, requires businesses to adjust to meet their customers’ needs.
“IT infrastructure is the key to assisting businesses manage these changes. We believe that this trend will continue and now is the right time to host an experience such as the one, which we will present this morning,” he said.
Turning to the millions of dollars that can be lost in IT downtime, Mr McGann stated that there is urgent need for companies to prioritize in upgrading their infrastructure, because by not doing so, and not doing it right, could result in significant losses to the business.
Ishmael Hernandez, hybrid IT specialist, at HP Enterprise, who was one of the featured presenters, underscored that digital transformation was necessary as everything was connected.
“Every industry is connected now. Industries engaged in science, health care, manufacturing, among others are connecting their information,” he related.
However, Mr Hernandez also noted that to move the system at optimum speed to achieve digital transformation, training is required.
.The aim of the event was to deliver great technology for the best value, to chief executive officers; heads, managers and administrators of IT, who are looking at optimising terabytes of data in minutes; and to transfigure connectivity.
At the event, MC Systems and HPE demonstrated how businesses can achieve: reduction in man-hours and related costs; reduction in IT infrastructure and licensing spend; reduced Data Centre Real Estate Space; as well as, redirection of resources to other value-added initiatives; and insight from location-based marketing analytics.